When you interact with us directly: This could be via specific activities such as signing up for a newsletter, placing an order, making an enquiry or entering a competition. This includes when you phone us, visit our website, make a purchase or get in touch through the post or in person.
When you interact with us through partners or suppliers working on our behalf: This could be if you make a purchase through one of the distributors working on our behalf.
When you visit our website: We gather general information which might include which pages you visit most often and which services, events or information is of most interest to you. We may also track which pages you visit when you click on links in emails from us. We also use “cookies” to help our site run effectively. There are more details below – see ‘Cookies’.
We use this information to personalise the way our website is presented when you visit, to make improvements and to ensure we provide the best service and experience for you. Wherever possible, we use anonymous information which does not identify individual visitors to our website.
From other information that is available to the public: In order to tailor our communications with you to your background and interests, we may collect information about you from publicly available sources or through third party service providers.