The short version
This website and DWU Dance School (also known as DanceWithUs) are run by DWU Ltd, a company registered in England and Wales, company number 16341241. Our registered office is Flat 12 Meridia Court, 1a Biggerstaff Road, London E15 2LG. Our classes and camps take place at Chobham Academy, East Village, London E20.
DWU Ltd is the "controller" of your personal information, which means we decide how it is used and we are responsible for looking after it. Contact us at hello@dwudance.co.uk or on 07738 732 668.
Data protection law requires us to have a lawful reason for each use of your information. Here are ours:
| What we do | Our lawful reason |
|---|---|
| Take bookings, run classes, camps and parties, take payment, and send you booking messages and reminders | To carry out our agreement with you (contract) |
| Keep your child safe: allergies, medical information, emergency contacts and collection arrangements | Your explicit consent when you give us the information. In an emergency, to protect your child's vital interests |
| Keep registers, accident records and safeguarding records, and share concerns with the right authorities when we must | Legal obligation, and safeguarding children (a substantial public interest) |
| Send updates, newsletters and offers by email | Your consent. If you are already a customer, we may email you about similar classes and camps, and you can opt out at any time. Every email has an unsubscribe link |
| Take and share photos and videos of children | Your consent. See Photos and videos |
| Measure our website with Google Analytics, and our Facebook and Instagram ads with the Meta pixel | Your consent, given through the cookie banner |
| Keep accounts and tax records | Legal obligation |
| Deal with questions, complaints and claims, and improve how we run the school | Our legitimate interests in running the school well |
We don't make any decisions about you by automated means alone.
Most of our students are children. We collect children's information from their parent or guardian, not from the children themselves, and we use it only to teach them and keep them safe. All our teachers and assistants are DBS checked, and they see only the information they need for their class, such as names, emergency contacts and medical notes.
We only photograph or film your child if you have given permission, which you choose when you book. We use photos and videos to share class and camp highlights with families, and, if you have agreed, on our website and social media. We never put a child's full name next to their picture.
You can change your mind at any time by emailing hello@dwudance.co.uk. We will stop using the images from then on and remove posts we control. We can't recall things that have already been printed, or posts that other people have shared.
At shows and events, other parents may take their own photos. We ask them to keep pictures of other people's children private.
We never sell your information. We share it only with the services that help us run the school. They act on our instructions and must keep it secure:
| Service | What it does for us |
|---|---|
| ClassForKids | Children's class and camp bookings, registers and payments |
| Pebble | Children's class bookings and trials |
| Baluu and ClassPass | Adult class bookings. ClassPass also has its own privacy policy when you book through it |
| Ticket Tailor | Show tickets |
| Stripe | Card payments |
| Brevo | Our emails and newsletters |
| Google Workspace | Our email and documents |
| Dropbox | Storing photos, videos and files |
| WhatsApp (Meta) | Messages with parents |
| Tilda | Hosting this website and its page-view statistics. Messages sent through our website forms are stored in Tilda's CRM |
| Telegram | Instant alerts to our team when someone sends a website form |
| SendPulse | Email sign-ups from some website forms |
| SociableKit | Showing our Google reviews on this website |
| Google Analytics and Meta | Website and advertising measurement, only if you agree |
We also share information when the law requires it, for example with HMRC or our accountant for tax, or with social services or the police if a child may be at risk. In a medical emergency we will share what is needed with paramedics or a hospital. If the school is ever sold or reorganised, your information would move to the new owner under this same policy.
Some of our providers, including Google, Meta, Stripe and Dropbox, may store or process data outside the UK, for example in the European Union or the United States. When that happens, the data is protected by UK government "adequacy" decisions (including the UK–US Data Bridge) or by approved contract terms.
| Information | How long |
|---|---|
| Booking, attendance and payment records | While you are with us, then 6 years for tax and legal reasons |
| Health information and emergency contacts | While your child attends. Deleted within 12 months of their last class, unless it is part of an accident or incident record |
| Accident, incident and safeguarding records about a child | Until the child turns 21, or longer if the law requires it |
| Enquiries that didn't lead to a booking | 2 years |
| Email updates | Until you unsubscribe |
| Photos and videos | While your permission stands. You can withdraw it at any time |
| Google Analytics data | Up to 14 months |
We keep information in password-protected systems with two-step sign-in where available. Only staff who need it can see it, and paper registers and forms are stored securely. No system is perfectly secure. If something goes wrong that puts you at risk, we will tell you and, where we must, the Information Commissioner's Office (ICO).
You have the right to:
To make a request, email hello@dwudance.co.uk. It's free, and we will reply within one month. We may ask you to confirm your identity first.
Complaints. If you're unhappy with how we've handled your information, please tell us first. We will acknowledge your complaint within 30 days and try to put it right. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Cookies are small files that a website saves on your device, and "local storage" works in a similar way. We keep them to a minimum. The essential ones are always on. Analytics and advertising cookies are off unless you say yes in our banner. You can change your choice at any time:
| Name | From | What it does | Lasts |
|---|---|---|---|
| Essential: always on | |||
dwuConsent (local storage) | DWU | Remembers your cookie choice | 12 months |
dwuXmasPop (local storage) | DWU | Remembers that you closed our camp announcement, so it doesn't keep appearing | 3 to 30 days |
__ddg8_, __ddg9_, __ddg10_ | DDoS-Guard, our website host's security service | Protects the site from attacks and bots | About 20 minutes |
| Analytics: only if you agree | |||
_ga, _ga_TENC5YV9R6 | Google Analytics | Counts visits and shows which pages people find useful. Google signals and ad personalisation are switched off | Up to 13 months |
| Advertising: only if you agree | |||
_fbp, _fbc | Meta (Facebook and Instagram) | Tells us whether people who saw our ads visited the site or clicked to book, so we only pay for ads that work | 3 months |
Page-view statistics. Tilda, our website platform, counts page views for us without cookies. It does not identify you. If you reject analytics cookies, we switch these statistics off for you too.
Embedded content. Our Google reviews are shown using SociableKit, and some of our fonts come from Google Fonts. These services receive your device's IP address so they can deliver the content.
You can also block or delete cookies in your browser settings, but some parts of the site may then not work as they should.
We will update this policy when the way we use information changes, and the date at the top will show when we last did. For anything about your information, email hello@dwudance.co.uk or call 07738 732 668.
DWU Ltd · Registered in England and Wales · Company no. 16341241 · Registered office: Flat 12 Meridia Court, 1a Biggerstaff Road, London E15 2LG