Privacy Policy

Last updated: 6 November 2026

The short version

  • We collect what we need to run classes, camps and parties and to keep your child safe.
  • We never sell your data, and we only share it with the services that help us run the school.
  • Photos and videos of children are only taken and used with your permission, and you can change your mind at any time.
  • Google Analytics and the Meta pixel only run on this website if you say yes.
  • Questions or requests: hello@dwudance.co.uk.

1. Who we are

This website and DWU Dance School (also known as DanceWithUs) are run by DWU Ltd, a company registered in England and Wales, company number 16341241. Our registered office is Flat 12 Meridia Court, 1a Biggerstaff Road, London E15 2LG. Our classes and camps take place at Chobham Academy, East Village, London E20.

DWU Ltd is the "controller" of your personal information, which means we decide how it is used and we are responsible for looking after it. Contact us at hello@dwudance.co.uk or on 07738 732 668.

2. What we collect

When you book a class, trial, camp or party

  • Your name, email address, phone number and, where needed, your address.
  • Your child's name, date of birth or age, and the class or camp they attend.
  • Health information you choose to tell us, such as allergies, medical conditions, medication or additional needs.
  • Emergency contacts and who is allowed to collect your child.
  • Your choice about photos and videos.
  • Payment details. These are handled by our booking and payment providers, so we never see or store your full card or bank details.

While your child is with us

  • Registers, attendance, and notes about progress, show and competition entries.
  • Accident and incident records, and any safeguarding concerns.

When you get in touch

  • What you send us by email, phone, WhatsApp, Instagram, Facebook or the forms on this website, and our replies.
  • Your email address if you subscribe to our updates.

When you visit this website

  • Anonymous page-view statistics from our website platform, Tilda. These don't use cookies.
  • Information from Google Analytics and the Meta pixel, but only if you agree. See Cookies.

3. Why we use it, and our legal reasons

Data protection law requires us to have a lawful reason for each use of your information. Here are ours:

What we doOur lawful reason
Take bookings, run classes, camps and parties, take payment, and send you booking messages and remindersTo carry out our agreement with you (contract)
Keep your child safe: allergies, medical information, emergency contacts and collection arrangementsYour explicit consent when you give us the information. In an emergency, to protect your child's vital interests
Keep registers, accident records and safeguarding records, and share concerns with the right authorities when we mustLegal obligation, and safeguarding children (a substantial public interest)
Send updates, newsletters and offers by emailYour consent. If you are already a customer, we may email you about similar classes and camps, and you can opt out at any time. Every email has an unsubscribe link
Take and share photos and videos of childrenYour consent. See Photos and videos
Measure our website with Google Analytics, and our Facebook and Instagram ads with the Meta pixelYour consent, given through the cookie banner
Keep accounts and tax recordsLegal obligation
Deal with questions, complaints and claims, and improve how we run the schoolOur legitimate interests in running the school well

We don't make any decisions about you by automated means alone.

4. Children's information

Most of our students are children. We collect children's information from their parent or guardian, not from the children themselves, and we use it only to teach them and keep them safe. All our teachers and assistants are DBS checked, and they see only the information they need for their class, such as names, emergency contacts and medical notes.

5. Photos and videos

We only photograph or film your child if you have given permission, which you choose when you book. We use photos and videos to share class and camp highlights with families, and, if you have agreed, on our website and social media. We never put a child's full name next to their picture.

You can change your mind at any time by emailing hello@dwudance.co.uk. We will stop using the images from then on and remove posts we control. We can't recall things that have already been printed, or posts that other people have shared.

At shows and events, other parents may take their own photos. We ask them to keep pictures of other people's children private.

6. Who we share it with

We never sell your information. We share it only with the services that help us run the school. They act on our instructions and must keep it secure:

ServiceWhat it does for us
ClassForKidsChildren's class and camp bookings, registers and payments
PebbleChildren's class bookings and trials
Baluu and ClassPassAdult class bookings. ClassPass also has its own privacy policy when you book through it
Ticket TailorShow tickets
StripeCard payments
BrevoOur emails and newsletters
Google WorkspaceOur email and documents
DropboxStoring photos, videos and files
WhatsApp (Meta)Messages with parents
TildaHosting this website and its page-view statistics. Messages sent through our website forms are stored in Tilda's CRM
TelegramInstant alerts to our team when someone sends a website form
SendPulseEmail sign-ups from some website forms
SociableKitShowing our Google reviews on this website
Google Analytics and MetaWebsite and advertising measurement, only if you agree

We also share information when the law requires it, for example with HMRC or our accountant for tax, or with social services or the police if a child may be at risk. In a medical emergency we will share what is needed with paramedics or a hospital. If the school is ever sold or reorganised, your information would move to the new owner under this same policy.

7. Data outside the UK

Some of our providers, including Google, Meta, Stripe and Dropbox, may store or process data outside the UK, for example in the European Union or the United States. When that happens, the data is protected by UK government "adequacy" decisions (including the UK–US Data Bridge) or by approved contract terms.

8. How long we keep it

InformationHow long
Booking, attendance and payment recordsWhile you are with us, then 6 years for tax and legal reasons
Health information and emergency contactsWhile your child attends. Deleted within 12 months of their last class, unless it is part of an accident or incident record
Accident, incident and safeguarding records about a childUntil the child turns 21, or longer if the law requires it
Enquiries that didn't lead to a booking2 years
Email updatesUntil you unsubscribe
Photos and videosWhile your permission stands. You can withdraw it at any time
Google Analytics dataUp to 14 months

9. Keeping it safe

We keep information in password-protected systems with two-step sign-in where available. Only staff who need it can see it, and paper registers and forms are stored securely. No system is perfectly secure. If something goes wrong that puts you at risk, we will tell you and, where we must, the Information Commissioner's Office (ICO).

10. Your rights

You have the right to:

  • get a copy of the information we hold about you or your child
  • have anything wrong corrected
  • have information deleted when we no longer need it
  • object to how we use it, or ask us to limit it
  • get your information in a format you can take elsewhere
  • withdraw your consent at any time, for emails, photos or cookies. This doesn't affect anything we did before.

To make a request, email hello@dwudance.co.uk. It's free, and we will reply within one month. We may ask you to confirm your identity first.

Complaints. If you're unhappy with how we've handled your information, please tell us first. We will acknowledge your complaint within 30 days and try to put it right. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

11. Cookies

Cookies are small files that a website saves on your device, and "local storage" works in a similar way. We keep them to a minimum. The essential ones are always on. Analytics and advertising cookies are off unless you say yes in our banner. You can change your choice at any time:

Change cookie settings

NameFromWhat it doesLasts
Essential: always on
dwuConsent (local storage)DWURemembers your cookie choice12 months
dwuXmasPop (local storage)DWURemembers that you closed our camp announcement, so it doesn't keep appearing3 to 30 days
__ddg8_, __ddg9_, __ddg10_DDoS-Guard, our website host's security serviceProtects the site from attacks and botsAbout 20 minutes
Analytics: only if you agree
_ga, _ga_TENC5YV9R6Google AnalyticsCounts visits and shows which pages people find useful. Google signals and ad personalisation are switched offUp to 13 months
Advertising: only if you agree
_fbp, _fbcMeta (Facebook and Instagram)Tells us whether people who saw our ads visited the site or clicked to book, so we only pay for ads that work3 months

Page-view statistics. Tilda, our website platform, counts page views for us without cookies. It does not identify you. If you reject analytics cookies, we switch these statistics off for you too.

Embedded content. Our Google reviews are shown using SociableKit, and some of our fonts come from Google Fonts. These services receive your device's IP address so they can deliver the content.

You can also block or delete cookies in your browser settings, but some parts of the site may then not work as they should.

12. Changes and contact

We will update this policy when the way we use information changes, and the date at the top will show when we last did. For anything about your information, email hello@dwudance.co.uk or call 07738 732 668.

DWU Ltd · Registered in England and Wales · Company no. 16341241 · Registered office: Flat 12 Meridia Court, 1a Biggerstaff Road, London E15 2LG

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